Bike Share

for Valparaiso

In Partnership with

Join and ride with our app.

Locations

Pricing

JOIN

How It Works

 
1. JOIN

Download the Zagster app and join the Valparaiso bike share.

2. CHOOSE

Find your bike’s number and enter it into the Zagster app to get a unique unlock code.

3. UNLOCK

Enter the unlock code into the on-bike keypad. After the ring lock opens, remove the docking cable from the side of the ring lock

4. RETURN

Park your bike at a Valparaiso Zagster station.

Press and HOLD the LOCK button on the keypad until the light flashes.

5. LOCK

On the right side of the bike, find the orange tab on the ring lock and slide it down.

Place the docking cable from the station into the port on the ring lock. Tap END RIDE in the Zagster app.

MID-RIDE STOPS

For quick stops away from a Valparaiso Zagster station, you can lock to any public rack.

See HOW TO in the app for more details.

No smart phone?

Text SMS to (202) 999-3924 to learn how to ride by text message.

Meet the Bike

Cruiser

  • Adjustable seat height fits adult riders
  • Automatic front and rear lights keep you safe
  • Bluetooth Electronic Ring Lock
  • Fenders and a chain guard keep you clean

Trike

  • Three wheels provide a stable ride for everyone
  • Low seat height makes getting on a breeze
  • Secure using the U-lock
  • Keep the lock in the rear basket while you ride
  • Front fender and chain guard minimize mess

FAQs

Membership in the bike share program is open to all members of the public 18 years and older. You must have a valid credit or debit card to become a member of the bike share.
While you are using a Zagster bike, you are free to ride it wherever you like. If you want to make a stop, you must lock the bike to a secure object (but never just lock the bike to itself).

Before you end your bike trip, you must return your bike to a Valparaiso Zagster station. Trips may never be ended unless the bike is already locked to a Zagster station. Do not leave a bike anywhere else unless you have an active trip on the bike. Riders may be held liable for replacement of lost bikes.

Nope, you cannot leave a Zagster bike locked anywhere other than a designated Zagster station unless you have an active trip on the bike. We LOVE that you like riding Zagster, but this is a bike sharing program for everyone. Please leave bikes where everyone can access them.
Only Valparaiso bike share members are allowed to check out bikes, and you may only check out one bike at a time. Everyone who rides a Zagster bike is required to have their own Zagster membership and to have signed our Rider Agreement. If you know someone else who wants to ride, just have them sign up . It's fast and super easy!

Please contact us right away with details on what's happening:

Call us at 202-999-3924 OR Email [email protected]

Then, return the bike to the nearest Zagster station. Once it's locked there, end your trip. We'll get the bike fixed up, but in the meantime you're free to start a ride on a new bike and get on your way.

  1. Don't panic.
  2. Refer to the troubleshooting tips below. Sometimes it simply takes another try.
  3. If all else fails, please call us at 202-999-3924.
  1. First make sure there are no spokes making contact with the ring lock. Sometimes a spoke will seat up against the ring lock with enough pressure to keep the ring lock from retracting.
  2. If the spokes are clear, double check that you are entering the correct code, and try again after waiting for 30 seconds.

There are a few potential reasons why the lock won't close:

  1. First make sure there are no spokes in the way. Sometimes a spoke will line up in such way with the ring lock that the spoke will block the ring from closing.
  2. If you have held the lock button until the light flashes, you should hear a mechanical noise from the ring lock itself. This mean the ring lock is armed and ready to use. If you’ve pressed and held the button but heard no noise, there is a good chance the lock is already armed, and you can simply press down the orange tab to lock the ring.
  3. Once the ring lock has been engaged, and locked, make sure you plug the docking cable into the port on the top of the ring lock.

If you cannot secure your bike, please call us at 202-999-3924 right away!

If you believe your Zagster bike has been stolen, immediately contact your local police department and building security to file theft reports.

You are obligated by your Rider Agreement to alert us as soon as possible in the event of any potential loss or theft of Zagster bikes. Call Zagster at 202-999-3924 and we’ll walk you through what to do. We’ll also email you an Incident Report that you’ll need to complete. You may be charged for the cost of replacing a lost or stolen bike.

Zagster strongly recommends that you wear a helmet while riding.