Join and ride with our app.

Pricing

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How It Works

 
No smart phone?

Text SMS to (202) 999-3924 to learn how to ride by text message.

Meet the Bikes

Photo of a Zagster cruiser bicycle, in profile view.

Cruiser

  • Adjustable seat height fits adult riders
  • Automatic front and rear lights keep you safe
  • Bluetooth Electronic Ring Lock
  • 7 gears let you ride anywhere
  • Fenders and a chain guard keep you clean

Accessible Bikes

Everyone can enjoy taking a spin on the Zagster Bike Share at The Ohio State University with our accessible bikes for every need. These bikes are available through the Zagster mobile app - just like the Cruiser.
Contact [email protected] for more information about accessibility.

Photo of tricycle, in profile view.

Trike

  • Easy chair seat for comfort
  • Foot (coaster) and hand brakes
  • Heavy-duty frame construction
  • 3 speeds
Photo of hand cycle tricycle, in profile view. Hand Cycle has a red safety flag attached to the rear.

Hand Cycle

  • Hand-propelled design
  • Easy to use hand steering and braking controls
  • Upright seat for comfort
  • 7 speeds
Photo of cargo tricycle, in profile view. Cargo trike has a cargo platform in the rear.

Cargo

  • Heavyweight industrial frame for transporting big loads with pedal power
  • Foot (coaster) and hand brakes
  • Wide saddle for comfort
  • 3 speeds
Photo of heavy duty bicycle, in profile view.

Heavy Duty

  • Super durable, heavy-duty bike
  • Foot (coaster) brakes slow your roll
  • Wide saddle for cushioned comfort
  • 3 speeds
Photo of side by side tricycle, in profile view. Side by side has two seats and sets of pedals for two riders.

Side by Side

  • Side by side seating for pairs of riders with different size and ability
  • Twin independent transmissions so each rider can pedal at their own pace
  • Foot (coaster) and hand brakes
  • Easy chair seats for comfort
  • 3 speeds

FAQs

Membership in the bike share program is open to members of the University community, including students, faculty, and staff. Visitors are welcome to purchase a Public Day Pass or an Annual Pass.
While you are renting a Zagster bike, you are free to ride it wherever you like. If you want to make a stop, you must lock the bike to a secure object (but never just lock the bike to itself).

Before you end your bike rental, you must return your bike to a Zagster station at The Ohio State University. Rentals may never be ended unless the bike is already locked to a Zagster station. Do not leave a bike anywhere else unless you are currently renting the bike. Riders may be held liable for replacement of lost bikes.

Nope, you cannot leave a Zagster bike locked anywhere other than a designated Zagster station unless you are currently renting the bike. We LOVE that you like riding Zagster, but this is a bike sharing program for everyone. Please leave bikes where everyone can access them at a Zagster station.
Zagster only allows members to rent one bike at a time. Everyone who rides a Zagster bike is required to have their own Zagster membership and to have signed our Rider Agreement. If you know someone else who wants to ride, just have them sign up. It's fast and super easy!

Please contact us right away with details on what's happening:

Text the word "Issue" to 202-999-3924 OR Email [email protected] OR Call us at 202-999-3924

Then, return the bike to the nearest Zagster station. Once it's locked there, end your rental. We'll get the bike fixed up, but in the meantime you're free to rent a new bike and get on your way.

If you believe your Zagster bike has been stolen, immediately contact your local police department and building security to file theft reports.

You are obligated by your Rider Agreement to alert us as soon as possible in the event of any potential loss or theft of Zagster bikes. Call Zagster at 202-999-3924 and we’ll walk you through what to do. We’ll also email you an Incident Report that you’ll need to complete. You may be charged for the cost of replacing a lost or stolen bike.

Helmets are strongly encouraged as part of the Zagster Bike Share at The Ohio State University. The first 700 Ohio State University students, faculty, and staff to join receive a free helmet (valued at $45).
Click here to order your helmet.

Weekday trips that begin between 12:00AM Monday and 11:59PM Friday have 2 hours of free riding time.
Weekend trips that begin between 12:00AM Saturday and 11:59PM Sunday have 3 hours of free riding time.

  1. Don't panic.
  2. Refer to the troubleshooting tips below. Sometimes it simply takes another try.
  3. If all else fails, please call us at 202-999-3924.
  1. First make sure there are no spokes making contact with the ring lock. Sometimes a spoke will seat up against the ring lock with enough pressure to keep the ring lock from retracting.
  2. If the spokes are clear, double check that you are entering the correct code, and try again after waiting for 30 seconds.

There are a few potential reasons why the lock won't close:

  1. First make sure there are no spokes in the way. Sometimes a spoke will line up in such way with the ring lock that the spoke will block the ring from closing.
  2. If you have held the lock button until the light flashes, you should hear a mechanical noise from the ring lock itself. This mean the ring lock is armed and ready to use. If you’ve pressed and held the button but heard no noise, there is a good chance the lock is already armed, and you can simply press down the orange tab to lock the ring.
  3. Once the ring lock has been engaged, and locked, make sure you plug the docking cable into the port on the top of the ring lock.

If you cannot secure your bike, please call us at 202-999-3924 right away!

If you wish to request accommodations for a disability or need assistance using this webpage with assistive technology please contact The University’s ADA Coordinators Office at [email protected] or 614-292-6207 (voice) 614-688-8605 (TTY).

Yes. Ohio State, in conjunction with Yay Bikes!, will be offering bicycle educational opportunities throughout the year. Visit http://ttm.osu.edu for information about the classes and how to sign up.